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TBFW LIMITED Privacy Policy

 

TBFW LIMITED whose registered office is  85 Great Portland Street, First Floor, London W1W 7LT, Company number 12187538, Registered in England and Wales.

This privacy policy will explain how our organization uses the personal data we collect from you when you use our website.

What data do we collect?

TBFW LIMITED collects the following data:

Personal identification information (Name, email address, phone number, etc.)

We collect and store any information that you provide on our website or provide us in any other way. We also collect the Internet Protocol (IP) address used to connect your computer to the Internet; login data; E-mail address; password; computer and connection information and purchase history. We may use software tools to measure and collect session information, including page response times, the length of visits to certain pages, information about page interactions, and the methods used to view the page. We also collect personal information (including name, email address, password, messages); payment details (including credit card information), comments, reviews, product reviews, recommendations, and a personal profile.

How do we collect your data?

 

You directly provide TBFW LIMITED most of the data we collect. When you conduct a transaction through our website as part of the process, we collect the personal information that you provide to us, such as your name, address and email address. Your personal information will only be used for the above reasons.

We collect data and process data when you:

  • Register online or place an order for any of our products or services.

  • Voluntarily complete a customer survey or provide feedback on any of our message boards or via email.

  • Use or view our website via your browser's cookies.

How will we use your data?

 

TBFW LIMITED collects your data so that we can:

Process your order, manage your account. Email you with special offers on other products and services we think you might like.

We collect personal and non-personal information for the following purposes:

   1. To provide and manage the Services;

   2. To provide our users with ongoing assistance and technical support;

   3. To be able to contact our visitors and users through general or personalized service notices and promotional messages;

   4. To create aggregated statistics and other aggregated and / or inferred non-personal information that we or our business partners may use  to provide and improve our services;

   5. To comply with any applicable laws and regulations.

When TBFW LIMITED processes your order, it may send your data to, and also use the resulting information from, credit reference agencies to prevent fraudulent purchases.

How do we store your data?

 

TBFW LIMITED is hosted on the Wix.com platform. Wix.com provides us with an online platform that allows us to sell our products and services to you. Your data may be stored through the Wix.com data warehouse, databases and shared Wix.com apps. They store your data on secure servers behind a firewall (firewall).

All direct payment gateways offered by Wix.com and used by our company are PCI-DSS compliant, which are managed by the PCI Security Standards Board, a joint effort of brands such as Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

Third party services such as Google Analytics or other applications offered through the Wix App Market that place cookies or use other tracking technologies through the Wix services may have their own policies regarding how they collect and store information. Since these are external services, this practice does not apply to the Wix Privacy Policy.

We may contact you to notify you about your account, fix problems with your account, resolve a dispute, collect commission or money, get your opinion through surveys, send updates about our company, or, if necessary, contact you to ensure compliance with our User Agreement, applicable local laws and any agreement we may have with you. For these purposes, we may contact you by email, telephone, messages and mail.

TBFW LIMITED will keep your following type of data for time period. Once this time period has expired, we will delete your data automatically by system.

Name                                Purpose                                                                                        Expiry                Type cookie

XSRF-TOKEN                    Used for security purposes                                                        Session             HTTP Cookie

hs                                      Used for security purposes                                                        Session              HTTP Cookie

svSession                         Used in connection with username                                           2 minutes          HTTP Cookie

SSR-caching                    Used to refer to the system in which the site was created     1 minute            HTTP Cookie

_wixCIDX                          Used for system monitoring / debugging                                  3 months           HTTP Cookie

_wix_browser_sess        Used for system monitoring /debugging                                   Session              HTTP Cookie

consent-policy                 Used for cookie banner options                                                 12 months          HTTP Cookie

smSession                       Used to identify logged in site members                                   Session              HTTP Cookie

TS*                                    Used for security and fraud protection                                      Session              HTTP Cookie

bSession                          Used to measure system performance                                     30 minutes         HTTP Cookie

fedops.logger.sessionId Used to measure stability / efficiency                                        12 months          HTTP Cookie

wixLanguage                   Used on multilingual websites to preserve the user's

                                          language preferences                                                                  12 months          functional

Marketing

 

TBFW LIMITED would like to send you information about products and services of ours that we think you might like, as well as those of our partner companies. ​If you have agreed to receive marketing, you may always opt out at a later date.

You have the right at any time to stop TBFW LIMITED from contacting you for marketing purposes or giving your data to other members of the TBFW LIMITED.  If you no longer wish to be contacted for marketing purposes, please click here.

What are your data protection rights?

 

TBFW LIMITED would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

 

The right to access - You have the right to request TBFW LIMITED for copies of your personal data. We may make a charge of £10 for providing these details to you. We will request proof of identity before processing such a request. Please make any requests for information to the Legal Department at the address below.

The right to rectification - You have the right to request that TBFW LIMITED correct any information you believe is inaccurate. You also have the right to request TBFW LIMITED to complete information you believe is incomplete.

The right to erasure - You have the right to request that TBFW LIMITED erase your personal data, under certain conditions.

The right to restrict processing - You have the right to request that TBFW LIMITED restrict the processing of your personal data, under certain conditions.

The right to object to processing - You have the right to object to TBFW LIMITED is processing of your personal data, under certain conditions.

The right to data portability - You have the right to request that TBFW LIMITED transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at our

email: info@tbfw.co.uk  Or write to us: TBFW LIMITED, 85 Great Portland Street, First Floor, London W1W 7LT, England.

What are cookies?

 

Cookies are text files placed on your computer to collect standard Internet log information and visitor behavior information. When you visit our websites, we may collect information from you automatically through cookies or similar technology.

For further information, visit allaboutcookies.org.

How do we use cookies?

 

TBFW LIMITED uses cookies in a range of ways to improve your experience on our website, including:

  • Keeping you signed in

  • Understanding how you use our website

What types of cookies do we use?

 

There are a number of different types of cookies, however, our website uses:

 

Functionality – TBFW LIMITED uses these cookies so that we recognize you on our website and remember your previously selected preferences. These could include what language you prefer and location you are in. A mix of first-party and third-party cookies are used.

Advertising – TBFW LIMITED uses these cookies to collect information about your visit to our website, the content you viewed, the links you followed and information about your browser, device, and your IP address. TBFW LIMITED sometimes shares some limited aspects of this data with third parties for advertising purposes. We may also share online data collected through cookies with our advertising partners. This means that when you visit another website, you may be shown advertising based on your browsing patterns on our website.

You can set your browser not to accept cookies, and the above website tells you how to remove cookies from your browser. However, in a few cases, some of our website features may not function as a result.

Privacy policies of other websites

 

The TBFW LIMITED website contains links to other websites. Our privacy policy applies only to our website, so if you click on a link to another website, you should read their privacy policy.

Changes to our privacy policy

 

TBFW LIMITED keeps its privacy policy under regular review and places any updates on this web page. This privacy policy was last updated on 10 October 2020.

How to contact us

If you have any questions about TBFW LIMITED is privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us.

Email us at: info@tbfw.co.uk   Or write to us at: TBFW LIMITED, 85 Great Portland Street, First Floor, London W1W 7LT, England.

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